Peter Jacobson, President and CEO
- Dynamic leader, highly successful in achieving financial results through
strong teamwork and collaboration between customers, employees, and
suppliers/vendors
- Over thirty years of experience, including Federal positions as US Post
Service Chief Technology Officer, Regional Postmaster General and VP,
- Engineering. Commercial positions included Vice President for Unisys and
Lockheed Martin world wide postal systems business development, field
services and sales. Also served as CEO of startup parcel distribution and
transportation company
- MBA and BA, Temple University; DBA (course work completed) George
Washington University; Advanced Management Program, Harvard
University
- Also serves as CEO of NetGram, Inc. an enterprise software hybrid mailing
company, and Member of the Board of the Association of Postal Commerce
Richard Stotler, VP Business Development
- Extensive expertise preparing proposals for government agencies
including the US Postal Service, winning and managing large complex
programs and executing foreign technology manufacturing license
agreements.
- Notable proficiency with postal OCR and distribution systems, including
winning and executing on postal sorting, material handling and OCR
systems contracts worldwide
- Diverse and successful career including positions as the Manager of
Business Development and Marketing for Lockheed Martin Distribution
Systems; General Manager, Unisys Government Systems; and Program
and Proposal Management with Burroughs Corporation
- MS, University of Pennsylvania; BS, Villanova University
- Holds two patents for innovations in electronic packaging; Life Member,
American Society of Mechanical Engineers
Michael Murphy, VP Addressing and Data Quality
- World renowned expert on addressing quality, hygiene, and information
systems
- Broad experience with the US Postal Service in various management,
technical, operations and business positions including Manager, Office of
Address Management and National Customer Support Center with overall
responsibility for the national address data bases used in sorting and
delivery of the mail; development and implementation of address quality
improvement systems
- A leader in the development of change of address and coding accuracy
systems, and reduction of Undeliverable As Addressed mail
- University of Oklahoma, SkyLine College, CA, US Postal Service Advanced
Management School, University Of Virginia, Darden School of Business
- Former CEO and President of Quick Address Systems, QAS North
American Operations, responsible for Policy, Sales, Operations, Marketing,
Customer and Technical Support.
Charles Doria, VP Operations Research
- Extensive management and practical experience with the US Postal
Service in various technical and operational positions including Manager,
Technology Assessment; Manager, Software Development; Senior
Technology Planner; and Facility Activation Specialist
- Demonstrated expertise in directing contract awards valued in excess of
$150 million
- Accomplished communicator with significant skills in technical writing and
public speaking in venues including the Mailers Technical Advisory
Committee
- University of Western KY; State Technical Institute at Memphis
- Represented the USPS at The Massachusetts Institute of Technology
(MIT) leading efforts to define and research technical alternatives to
various postal practices, operations and equipment
Anthony Kuester, VP Software, Systems, and Technology
- Experienced executive leader with extensive expertise managing activities
to analyze and evaluate alternative strategies for continually improving
systems, equipment, and processes; directing software engineering
quality assurance, configuration management, and distribution programs;
and developing and maintaining database systems and websites to
support information sharing
- Over 30 years as US Postal Service career executive holding various
positions including Manager of Software Process Management and
Manager of Systems Engineering
- MA, University of Chicago; BA, Dartmouth College; plus extensive course
work at U. of Illinois and Oklahoma City U. towards engineering and MBA
degrees
- Participates through various leadership positions in the Society for
Maintenance and Reliability Professionals, and the US Coast Guard
Auxiliary (a volunteer organization)
Kenneth W. McFadden, VP Network Solutions
- Experienced executive manager and leader over all aspects of
international and military mail operations including transportation
selection and acquisition, mail distribution, in-plant operations, network
design, and national operations policy.
- Over 35 years experience with the US Postal Service in various positions
including international traffic management specialist, international mail
processing specialist, and various executive positions, international /
military mail operations.
- Served as the principal operations representative for the USPS at
numerous meetings of the Universal Postal Union, including 3 UPU
- Congresses, the International Post Corporation, the Postal Union of the
Americas, Spain and Portugal and in many bilateral and multilateral
negotiations with other postal administrations.
- Extensive experience in the development and implementation of internal
and external quality systems for international and military mail.
- BS in Management, George Mason University
Steve Bloom, Operations Consultant
- Experienced executive manager and leader in all aspects of international,
military and domestic mail operations, including processing,
transportation, mail distribution, in-plant operations, networks and facility
activation.
- Over 33 years experience with the US Postal Service in various positions
including Logistics, Airport Mail Operations, International Operations and
Domestic Processing & Distribution. Held Plant Manager positions with
increased levels of responsibilities for 26 years.
- Served on the Headquarters / National Activation team to prepare the
required documentation that successfully created the $500 million
business for the International Service Center (ISC) network.
- Served as the Plant Manager at the Miami Processing & Distribution
Center for 18 months, with 1,600 employees, with an annual budget of
$112 million.
- Presently managing the activation process for the green field construction
of a new mail distribution center in South Florida with a budget of $107
million.
- Bachelor Business Administration, University of Miami
Barry Brown, Management Consultant
- Over 30 years experience in Federal contracting and procurement in
agencies and in the private sector.
- Expert in all types of contracts and business arrangements including
software license and reseller agreements, foreign military sales,
subcontracting, teaming, non-disclosure and escrow agreements. Past
clients included the U.S. Army, the U.S. Coast Guard, Emory Wordwide
Airlines, PTFS Inc., and DLT Solutions.
- Held a Senior Executive Service position of Manager in the Service
Purchasing Division for the US Postal Service with responsibility for all
USPS HQ's complex service contracts which totaled $2.2 billion annually.
- BS in Business Administration from Penn State University; MPA (Public
Administration) from The American University Lifetime CPCM certification
from the National Contract Management Association
James Buie, Senior Operations Consultant
- Over 23 years experience in the US Postal Service as Executive Manager,
Engineering Delivery and Retail with responsibility for numerous Delivery
and Retail systems and programs.
- Provided engineering and technical leadership developing and
implementing systems to reduce mail theft and fraud at points of delivery
- Managed design, develop and deployment of 2,500 self service point of
sale Kiosks
- Manager responsible to assure on-going maintenance, and technology
refresh for all deployed Delivery and Retail systems
- Responsible for the design, development and deployment of the first hand
held scanners used by USPS carriers to capture mail delivery data for
tracking and reporting.
- BS Management Science, Coppin State College
Jay Clements, Senior Consultant
- Extensive experience in Postal Automation Systems deployment and
operations in the United States, Australia, and the United Kingdom
including: delivery confirmation systems, letter sorting machines (LSM),
optical character readers, video coding, tray management systems, hybrid
mail systems, and mail processing program management reporting/status
systems.
- Expertise in Management and IT systems design, development,
deployment, implementation and support for distributed sites supporting
commercial or USPS operations
- Responsible for the deployment of eight video coding sites (VCS) for the
United States Postal Service (USPS) increasing productivity by more than
30% above system manufacturer specified benchmarks while maintaining
an error rate 50% below the benchmark.
- Program Management Professional - Certified, BA, Philosophy, Texas A&M
University, Master’s Course Work, Texas A&M University
Robert Czerwinski , Senior Management Consultant
- Manager with the United States Postal Service managing key postal
programs including transportation networks and contracts, mail
processing, retail and mail delivery operations
- Served as the postal executive responsible for national air transportation
contracts between the US Postal Service and Federal Express, Inc. valued
in excess of $1 billion per year and with United Parcel Service valued at
nearly $100 million per year
- Managed the ground and terminal handling contracts (THS) supporting
the USPS/FedEx air transportation contract valued at nearly $100 million
per year which included facility layout and design, mail flows and mail
distribution directives and policy
- Managed several key postal technology projects including the Automated
Postal Center (APC) and the Return Merchandise System (RMS) holding
intellectual property patents for both inventions.
- Bachelor Degree in Business Administration from Jacksonville University,
Jacksonville, Florida
H. Walker Feaster III, Senior Management Consultant
- Over 30 years experience in auditing and management positions including
Inspector General of the Federal Communications Commission directing a
staff of auditors, investigators and contractors. Assisted Federal
prosecutors in criminal investigations and prosecutions
- Deputy Chief, Management Planning and Associate Managing Director for
Program Analysis, Office of Managing Director with the Federal
Communications Commission developing and implementing
Congressionally–mandated licensing and regulatory fee programs
- Senior Analyst and later Deputy Chief of the Management Systems
Division with the Office of Managing Director of the Federal
Communications Commission
- Worked as a regulatory liaison on the staff of U.S Congressman Tom
Bliley, a member and later Chairman of the House Commerce Committee
- Bachelor’s in Business from Drexel University; Master of Science in
Government from Southern Illinois University and Master of Business
Administration from American University
Bill Fisher, Senior Operations Consultant
- Over 35 years experience with the United States Postal Service (USPS) in
postal operations at both the field and national headquarters. Experience
encompasses all aspects of plant operations including in-plant, mail
processing, networks, facility implementation and engineering economics.
- Served as Senior Plant Manager for a district responsible for mail
processing at three plants. Also served as Plant Manager for a Bulk Mail
Center.
- Managed Logistic Solutions, a part of expedited package service group
that pursued fulfillment and return services in cooperation with logistic
companies and consolidators. This collaboration focused on priority and
parcel post business that comprised $9 billion of USPS revenue.
- Consultant to USPS on continued development of END project. Assisted
with contract to transform two facilities in Atlanta, GA and Memphis, TN
transforming the two bulk mail centers into regional distribution centers.
New equipment sets include Advanced Package & Parcel Sorters (APPS),
High Speed Universal Sorters (HSUS), and High Speed Tray Sorters (HSTS).
- BS and MBA Ball State University, post graduate studies at University of
Michigan and Emory University in Business.
Rich Genders, Senior IT Data Center Consultant
- Experienced IT executive in all aspects of data center management,
restructuring and consolidation both client/server and mainframe
operations
- Extensive experience in Continuity of Government (COG) and Continuity of
Operations and Disaster Recovery programs
- Over twenty-eight years of experience, including federal positions at US
Information Agency and the US Department of State as Enterprise Data
Center Manager, Operations Manager.
- Proven leader in Customer Relations Management and Help Desk
programs, automated emergency preparedness, and S/W systems
lifecycle development and support
- Effective communicator with significant technical writing skills including
business strategic plans, white papers, project management plans, and
OMB 300 submissions.
- Disaster Recovery Institute (CBCP) –Certified, Program Management
Professional (PMP) - Certified, Old Dominion University, Northern Virginia
Community College.
Tom Griffith, Senior Operations Consultant
- Over 35 years with the United States Postal Service in engineering and
operations. Served as executive manager of In-Plant activities for
Southeast United States and regional executive manager of Engineering
and Operations Planning. Activities included design and implementation
of new processing methods and systems; requirements determination,
planning and deployment of automation and other processing equipment;
planning, layout, and activation of new processing plants; contingency
planning and execution; economic analysis; and capital investment
allocation.
- Manager Systems Deployment at the national level. Participated in the
planning, development and deployment of the initial three phases of letter
mail automation as well as the first generation of flat sorting and small
bundle/parcel equipment. Assisted in the all phases of major new
systems including Delivery Point Sequencing, Remote Bar Coding, and
Postal Automated Redirection. Sequencing, Remote Bar Coding, and
Postal Automated Redirection.
- Assisted in the initial development of the Network Integration and
Alignment Program. A part of the Postal Service Transformation Plan, this
program examines possible reconfiguration of postal facilities in terms of
network mission, equipment and layout.
- Plant Manager for the Birmingham Alabama Processing and Distribution
Center. Second level manager for Remote Encoding Centers and Priority
Mail Processing Centers in the Southeast Area.
- BS, Industrial Engineering, University of Tennessee, course work for MSIE
completed; management programs - University of Virginia and Duke
University
Frank Hansen, Senior Management Consultant
- Highly experienced business and management executive adept at
strategic planning, program planning and execution, negotiation and
contract administration, with exceptional leadership and communication
skills
- Almost 40 years of Federal and commercial procurement and purchasing
experience for information technology, equipment, services and support
including contract negotiation, execution, and deployment experience.
- Includes 27 years with the US Postal Service in positions such as
Manager, USPS Headquarters Purchasing, and General Manager,
Procurement and Contracting Office
- Masters of Public Administration, American University; BS, University of
Maryland
- Worked closely with many private corporations, foreign companies and
postal administrations in Europe and Asia
Michael Harris, Management Consultant
- More than 30 years experience researching and applying statutory
mandates, regulations, and other policies and guidelines applicable
federal procurement, and Postal Service supply management activities.
- Areas of specific expertise include: solicitation development, development
of proposal evaluation factors (including performance-based evaluation
factors), proposal evaluation, and development of award
recommendations.
- Served as purchasing project manager and principle contracting officer on
a number of major initiatives, including automation and outsourcing
projects at the Department of the Treasury, the IRS, and the Postal
Service.
- Master of Public Administration, American University, Washington, DC
Professional Writing Certificate, Northern Virginia Community College,
Alexandria, VA; Bachelor of Arts, University of Maryland, College Park, MD
- Training in purchasing and operations-related courses conducted by the
George Washington University and Law Center, New York University, Postal
Service, General Services Administration, Office of Personnel
Management, Department of the Treasury, Department of Defense, and
private sector entities such as the National Association of Purchasing
Managers, Management Concepts, Inc., and ESI.
Fred Johns, Senior Management Consultant
- Over 35 years of experience with a National Postal Carrier in operations
planning and improvement related to logistics networks, mechanization
and productivity, service performance and information technology.
- Managed national and international network logistics for a National Postal
Carrier. Implemented process changes to achieve service goals and
reduce transportation costs. Dealt with leading Posts in other countries
on process improvements.
- Lead the national operational implementation of redesigned parcel and
courier products.
- B.Math. (Operations Research), Waterloo, Canadian Logistics Institute (P.
Log. Certification)
Stephen Leavey, Senior Human Resources Consultant
- Executive manager with over 35 years of experience in operational Human
Resource programs and policies with the United States Postal Service
- Managed the full range of personnel management activities at postal
headquarters for all levels of employees, including executive development
and education programs for senior management
- Subject matter expert for information pertaining to recruitment and
selection, compensation and benefits and retirement plans
- Designed, developed and implemented a Succession Planning Program to
identify and develop future leaders
- BS, University of Maryland; Advanced Leadership Program, Fuqua School
of Business, Duke University
Tamara Michael, Management Consultant
- High energy and well-organized team leader with superior program
management skills
- Thirty year career with the US Postal Service serving in a number of
positions including Postmaster, Account Management, and Supervisor of
Delivery and Vehicle Programs
- BA, Moravian College
- Managed the US Postal Service Pro Cycling Team sponsorship with a
broad range of responsibilities including organizing marketing campaigns
and events
- Supports program management and oversight services.
- Provides consulting in the area of project integration, quality
assessments, data capture, analysis and reporting, to ensure that
performance, schedule and cost goals are achieved
Daniel Minnick, Senior Management Consultant
- High-energy, results-oriented mailing industry executive, leveraging
technical knowledge, applied analytics, and team-building methods
- Extensive experience in mail production, list quality enhancement,
transportation optimization, and intra-industry communications
- Architect, Committee Chair, and Editor-In-Chief of Mail.dat and associated
User's Guides for 12 years facilitating over $20 Million annual industry
and postal savings
- Executive responsibilities for national licensees of NCOA (Link), DSF(2),
presort, and the development of proprietary addressing enhancements;
product values exceeding $30 Million annually
- BA, Ball State University, past member PMG's Mailer's Technical Advisory
Committee (MTAC); past chair, MTAC Standard Mail Committee
Bob Ricci, Senior Consultant
- Expertise in Industry Material Handling for both commercial and
government and package and parcel applications including site layout,
mail flow analysis, equipment selection and performance tracking metrics.
- Extensive experience in design, site layout, implementation and
commissioning of processing and sortation centers
- Responsible for the development of solutions incorporated into major
proposals and contracts for the USPS including the Lockheed Martin
proposal design of the Advanced Package and Parcel Sorter (APPS)
system, which resulted in a USPS contract award for 78 systems at a
contract value of $300M.
- Associates Degree in Mechanical Engineering, Villanova
University
Nancy Schmidt, Operations Consultant
- Over 30 years experience with the United States Postal Service in postal
operations in the field, regional/area and headquarters. Experience
encompasses all aspects of processing operations including in-plant
support, transportation, maintenance, delivery and facility activations.
Primary emphasis was in Mail Processing Operations and In-Plant Support
with the transitioning from mechanized operations to automation capable
operations.
- Executive Manager (area), provided leadership and oversight for mail
processing operations in 5 states with 9 districts. Responsible for
service, budget, equipment requirements, implementation of Automated
Parcel Processing, Postal Automated Redirection, Auto Induction for
automated flats, Low Cost Tray Systems, removal of Sack Sorter Systems
in the BulkMail Network to support network upgrading, and area
recommendations for Network Redesign and Area Mail Processing
initiatives.
- Plant Manager, for a large plant, 600-900 employees, provided the
leadership for mail processing, in-plant support, transportation and
maintenance, to achieve our service, budget and performance goals.
- Managed the in-plant support activities as part of the headquarters
activation team for International Service Centers, responsible for the mail
flow design, volume verification, equipment requirements and operational
site plan for the new facilities. Developed the scheduling and staffing and
complement plans for Miami and Chicago International Service Centers.
- B.Sc. (Business), Nova Southeastern University
Karen Uemoto, Managing Director Consulting Services
- Innovative business development executive with proven success analyzing
products, services, markets, and growth opportunities; introducing
strategic and tactical solutions; and driving superior business growth
- Almost 20 years of Federal and commercial experience as VP, Worldwide
Postal Technology, Corporate Strategy Group with Pitney Bowes, Inc.; VP,
Enterprise Solutions Group at Tracor Enterprise Solutions, Inc.. Includes
ten years with the USPS, heading a number of major organizations
including Rates and Classification, Technology Resources, the Capital
District and Transportation.
- JD, George Washington University; MA, Washington University; BA,
University of Hawaii
- Career accomplishments include winning contracts ranging up to $50
million in value, managed budgets up to $3.5 billion, leading
organizations of up to 9000 people, and securing $20 million in venture
capital. Also provides pro bono services to the DC Superior Court, Family
Court as a member of the District of Columbia Bar
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